THE BULKY HOODIE

We’re sorry to hear that our pieces did not work out for you!

We try to make processing returns and exchanges as easy as possible for our customers. If you're not completely satisfied with your purchase, you may return your merchandise within 30 days of placing your order. We want to make your shopping experience the best it can be.

Returned-to-Sender & Refused Packages

We will do our best to get your package delivered, but we do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

Return Exchange/Refund

Returns are accepted within 30 days of order delivery. All returned items are inspected before an Exchange/Refund can be processed so please ensure that the items are in new, unworn, and unwashed condition; including being free of smells, stains, makeup, deodorant, and/or bodily fluids. We reserve the right to refuse returns that show signs of wear or do not meet the above criteria.
To initiate a return/exchange/refund - email: (business email) with an order number, and what item(s) are being returned/exchanged.

If you received product(s) you think are damaged, please email as soon as possible at  (business email). Please provide multiple photos of the damage and your order number. Damaged items must be reported to us within 30 days from the date of delivery. Any claims beyond the 30 days will be considered wear and tear, and cannot be replaced. 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at stan.morisseau@gmail.com.